How can I place an order?
Orders are placed exclusively through the online store.
What payment methods are available?
Apple Pay, Mada Cards, Visa, Tabby, and Tamara.
3. Do you ship to all cities in Saudi Arabia?
Yes! We ship across the Kingdom using trusted courier services.
4. How long does shipping take?
Shipping usually takes 2 to 5 business days, depending on your location.
5. Can I return or exchange my order?
Returns are only accepted for manufacturing defects (must be reported within 24 hours with photo proof).
Exchanges are accepted within 3 days if the item is unused and in original packaging.
6. Can I reserve an item and pay later?
No. Items can only be reserved after payment confirmation.
7. Do you offer gift wrapping?
Yes! All orders are carefully wrapped, and we can include a gift card upon request.
8. Are there any discounts or offers?
Yes, we announce promotions on the store’s social media accounts. Make sure to follow the stories and the “Offers” highlights.
9. How can I contact you?
You can message us directly on Instagram or WhatsApp (link in bio).
